1Password Safari Extension Disappeared

rcornish
rcornish
Community Member
edited June 2023 in 1Password in the Browser

Hi.....
1P was working fine in Safari, but after an update, the extension has disappeared. I tried to re-download, but the App Store seems to think I already have it, even though it doesn't show up in my extensions.

Do you have a fix?


1Password Version: 1Password for Mac 8.10.7 (81007041)
Extension Version: ???
OS Version: macOS 12.6.6
Browser:_ Safari

Comments

  • Hey @rcornish,

    I'm sorry for the trouble, can you give these steps a try and let me know if it gets things back on track:

    1. Make sure you are running the latest version of 1Password 8 for Mac.
    2. Open 1Password 8 for Mac.
    3. Click the Help menu and choose Troubleshooting, followed by Fix Missing Safari Extension.
      • This will rebuild the launch services database and allow you to enable 1Password under Safari > Preferences > Extensions.

    Let us know how you get on.

  • rcornish
    rcornish
    Community Member

    Thanks, Steph..... that fixed it.

  • You're welcome @rcornish, let us know if there is anything else we can help with at all.

This discussion has been closed.