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Forum Discussion

rcornish's avatar
rcornish
New Contributor
2 years ago

1Password Safari Extension Disappeared

Hi..... 1P was working fine in Safari, but after an update, the extension has disappeared. I tried to re-download, but the App Store seems to think I already have it, even though it doesn't show up...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey rcornish,

I'm sorry for the trouble, can you give these steps a try and let me know if it gets things back on track:

  1. Make sure you are running the latest version of 1Password 8 for Mac.
  2. Open 1Password 8 for Mac.
  3. Click the Help menu and choose Troubleshooting, followed by Fix Missing Safari Extension.
    • This will rebuild the launch services database and allow you to enable 1Password under Safari > Preferences > Extensions.

Let us know how you get on.