Offline sync issues with latest updates on Mac

TravelSD
TravelSD
Community Member
in Mac

I just got 1P for Mac 8.10.8, which now shows offline sync issues. My Mac is online, as are all other devices, yet 1P is now showing 2 offline items that were updated 6 months ago. The Safari and Chome extensions insist that I'm "offline" and prompt to sign in. I click on Sign in and it just opens the 1P Mac client which I'm already logged into. I force quit ALL 1P processes, and yet I still have the offline issue.

Seems like a bug in the offline logic.

1Password Version: Mac 8.10.8
Extension Version: 2.11
OS Version: Mac Ventura
Browser:_ Safari/Vivaldi

Comments

  • GreyM1P
    GreyM1P

    Hi there @TravelSD

    The Offline Items tab was only introduced in the recent beta, 1Password 8.10.8-24. As such, it's more likely that 1Password on your Mac already had offline items "on the shelf" that you wouldn't have seen.

    If you're happy that those items already exist on your other devices and on 1Password.com, you can sign out of 1Password on your Mac, then sign back in.

    Let me know if that helps or if you're still having trouble. :)

    — Grey

  • TravelSD
    TravelSD
    Community Member

    I signed out on my Mac, signed back in, and all seems to be OK. Thanks.

  • ag_tommy
    ag_tommy

    On behalf of Grey, you're welcome.

This discussion has been closed.