1Password causes seemingly random Windows Security prompts

mateusbandeira
mateusbandeira
Community Member
in Windows

Recently (last 1 or 2 weeks) I've been seeing random Windows Security prompts from 1Password that look like the screenshot.

I don't believe this prompt is being shown in response to some action I take, since it happens even when my computer is idle. It doesn't matter if I type my pin or click cancel, in both cases, as far as I know, nothing happens.

How can I help to investigate this weird behavior?

1Password Version: 8.10.8
Extension Version: Not Provided
OS Version: Windows 11
Browser: Not Provided

Comments

  • GreyM1P
    GreyM1P

    Hi there @mateusbandeira

    A diagnostics report will help us find out what's going on, so if you can send one in, we can look into it with you.

    ☞ How to send a 1Password diagnostics report

    Attach the diagnostics report to an email message addressed to support+forum@1password.com.

    ⚠️ Don't post your diagnostics report here.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/141179/1password-causes-seemingly-random-windows-security-prompts
    • Your forum username: mateusbandeira

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much! :)

    — Grey

  • mateusbandeira
    mateusbandeira
    Community Member

    [#MNZ-98583-773]

  • ag_mike_d
    ag_mike_d

    Thanks, @mateusbandeira!

This discussion has been closed.