1Pw 8.10.8 stops immediately after start at login on Mac M1/M2

ChristianMatzat

Hi,

I'm using 1Pw since march and autostart at login worked earlier on both of my Macbook Pros (M1 and M2).

Steps to reproduce:

• I start my Macbook and log in (doesn't matter which of them)
• The 1Pw icon appears in the menu bar
• a few seconds after the start, the 1Pw icon disappears from the menu bar

When I start 1Pw manually then, it runs as usual.

Start at login is checked in the 1Pw settings.
Keep 1Pw in the menu bar is checked in the 1Pw settings.

What I've done since it worked and now:

• added a personal family account additional to my company account
• activated 2FA to my 1Pw accounts (both)
• maybe an update take place (hadn't noticed one)

At the logs, I see this message:
notify-rs fsevents loop(ThreadId(19)) [1P:op-app/src/app.rs:456] Application binary and/or it's directory was moved or replaced, exiting.

I've already reinstalled 1Pw but that didn't help.

What can I do to get start at login reliable working again?

---

1Password Version: 8.10.8
Extension Version: Not Provided
OS Version: macOS 13.4.1
Browser: Not Provided

GreyM1P

Hi there @ChristianMatzat

We'll need to take a look at a diagnostics report to understand more about what's going on here and what to suggest.

☞ How to send a 1Password diagnostics report

Attach the diagnostics report to an email message addressed to support+forum@1password.com.

⚠️ Don't post your diagnostics report here.

With your email please include:

• A link to this thread: https://1password.community/discussion/141227/1pw-8-10-8-stops-immediately-after-start-at-login-on-mac-m1-m2
• Your forum username: ChristianMatzat

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much! :)

— Grey

ChristianMatzat

Hi,
I've sent the diagnostics report one hour ago but I didn't got any response
(Neither in the spam folder) 🤷‍♂️

Dave_1P

@ChristianMatzat

I've located your email and confirm that it has made it to the right team, I'm sorry that you didn't receive an automatic reply. One of my colleagues will send you a reply as soon as they'd finished reviewing your report.

-Dave

ref: KUQ-12489-131

DrDuuude

I have this problem as well, and haven't changed anything about my setup. I'll send an email to support

Dave_1P

@DrDuuude

Thank you for sending in an email. It sounds like you're being affected by a known issue that our developers are currently tracking and my colleagues over on the email support team will be able to confirm that with you or troubleshoot further if you're encountering a different issue.

-Dave

ref: dev/core/core#22667
ref: PFB-24459-816

DrDuuude

Thanks Dave. Sorry, I realized that after hunting through many threads. I’m sure it’ll be fixed in the next release.

Dave_1P

@DrDuuude

I'm hopeful that a fix will be made available in a future update. For now, as a workaround, if you open 1Password manually after starting your Mac then the app will continue to run until the next time that you restart your Mac.

-Dave

Bikr

I'm seeing this as well.

@Dave_1P, let me know if you'd like me to email a diagnostics report.

ag_tommy

Thanks @Bikr

I don't think the team will need it but if they should you'll be the first one I ask. :) By the way it's nice to see you around, or maybe it's just me who's been behind the scenes and not in the community lol.

ChristianMatzat

Solved.

Dave_1P

@ChristianMatzat

I'm happy to hear that the issue is resolved for you. 🙂

-Dave