Lost access to 2FA - Need to reset 2FA to gain access to 1Password - Need urgent support

Manish10
Manish10
Community Member
edited July 2023 in Mac

Hi,

I signed out of 1Password that had 2FA set up, and now unfortunately I cannot gain access to my account without 2FA. My phone and browser extensions need 2FA for the login as well. Need urgent support.

Thanks

1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy
    edited July 2023

    @Manish10

    You'd need to talk with someone from our security team for help in situations like that. They are only available via email. I see you've sent us a message already. Please continue the discussion there. Someone will be with you as soon as possible.

  • Manish10
    Manish10
    Community Member

    Thanks for responding. Yes, I sent an email already. Waiting for a response.

  • ag_tommy
    ag_tommy

    You're welcome. Please continue that conversation with my colleague Chris.

This discussion has been closed.