1P8 mini window forgets position after lock or relaunch

NomadUK

I've set my mini window (whatever it's called) to be just below the 1P icon on the menu bar, which is roughly where it would be if it were still a menu. This makes accessing it following a click in the icon much easier.

However, if 1P8 locks itself, or if I quit and relaunch it, the mini window forgets where I put it and winds up at the centre of my display again.

The mini window should either

(a) be made a menu again, attached to the 1P8 menu bar icon; or

(b) be fixed so that it remembers its position across lock/unlock and quit/launch cycles.

And, as long as I'm at it, the unlock window needs to remember where I put it as well; it keeps showing up in the centre of the display, regardless of where I move it.

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1Password Version: 1Password for Mac 8.10.9 (81009046)
Extension Version: Not Provided
OS Version: 13.5 (22G74)
Browser: Not Provided

Dave_1P

Hello @NomadUK! 👋

I'm sorry to hear that Quick Access and the main 1Password app window are not opening where you would expect them to. Can you tell me if you're using any external monitors or macOS spaces? If you are then can you still reproduce the issue even if you don't use the external monitors or spaces?

I look forward to hearing from you.

-Dave

ref: dev/core/core#9923
ref: dev/core/core#12056

NomadUK

I do use a second display, and I do use multiple spaces.

Having turned off the second display and deleted all the spaces but one, the described behaviour persists: the unlock window still appears in the centre of the display following a quit/relaunch or a lock/unlock. The Quick Access window, after a quit/relaunch, also appears in the middle of the display, but that's not surprising, as the menu bar icon does not retain its position, either.

Dave_1P

@NomadUK

Thank you for clarifying. I do see that we have an internal work item open to look into Quick Access sometimes not remembering its position and I've added your comments there to help further the investigation.

unlock window still appears in the centre of the display following a quit/relaunch or a lock/unlock

This also doesn't sound right and I'm not able to reproduce this behaviour. So that we can investigate further, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/692784/#Comment_692784
• Your forum username: NomadUK
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#12056

NomadUK

[#CIE-78858-278]

Dave_1P

@NomadUK

Thank you for posting the Support ID. One of my colleagues will review the diagnostics report and get back to you as soon as possible via email. To prevent duplication of effort I'm closing this thread.

-Dave

ref: CIE-78858-278