1password8 spent around 10 seconds to load item content when the connection is from China

mikuo

There is no need to make duplicate posts. Please see the reply to your last comment in the other thread.

https://1password.community/discussion/comment/714123/#Comment_714123

I have also reported this issue.
Why hasn't it been fixed after almost a year?

Thanks for sharing the details Mochiko

Support ID: MBD-69985-465

I was told this is a known problem, no specific time frame to fix yet. I added 1password to my vpn allowlist and the problem goes away as long as I leave the VPN on.

xwxzakxh

I don't have any information on a resolution. I hope soon. I'm sorry you're continuing to experience this trouble. I've let the team know.

mochiko

Thank you. If/when you receive a support ID please share it here.

Having the exact same problem with a brand new Xiaomi 14 in China. It takes 30+ seconds to get to the Home Screen after unlocking with fingerprint. Initially no items are populated in “all items”. Sometimes searching works, sometimes shows nothing. Most of the time opening an item will show a blank screen saying I have no items. After another 30 seconds ish it may show up, but then clicking reveal password can take another minute. Will send in a diagnostic report.

1P_Tommy Hi, when will the problem be solved? Now I don't like to use 1password on mobile, but sometimes I have to. This problem has been going on for too long. I have been following this thread for a long time and I am almost out of patience. I have now found an app that can replace 1password in terms of functionality, but I still hope that 1password can solve this problem because I am used to using 1password and I don't want to change my habit, but this problem makes me too uncomfortable.

mikuo

I've also passed your report to the team. The team is continuing to investigate the trouble.

ref: dev/core/core#23888

I always thought that 1password was stored offline locally before being synchronized. It seems that things are not as I imagined.