App frozen, reboot doesn’t fix

Tom_Jawetz
Tom_Jawetz
Community Member
in iOS

I just started using 1Password and added a new login entry on the app two days ago. When I open the app now it only opens to that new login entry and I can’t get off it to see all the others. Even hitting “DONE” in the top left doesn’t do anything. I have force quit the app and restarted my iPhone and it makes no difference. What’s going on?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @Tom_Jawetz! 👋

    I'm sorry that the 1Password app isn't responding. Can you please update to the latest version of the app to see if that might improve things: How to keep 1Password up to date

    If it doesn't then does 1Password for iOS do anything when you tap on the Home or Items buttons at the bottom of the screen? Are you opening 1Password from your home screen or from inside of another app?

    I look forward to hearing from you.

    -Dave

This discussion has been closed.