Forum Discussion
Unlocking 1password with TouchID very unstable
When I want to unlock 1Password it does not automatically start with the touchID. I have to click the touchID button. The touchID prompt is then very slow and sometimes not appearing at all.
After restarting it is beoming a bit more responsive
1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: macOS 14.0
Browser: Safari
2 Replies
- 1P_Dave
Moderator
Hello @aspilt! 👋
I'm sorry that Touch ID unlock isn't working as intended with 1Password. As cliche as it sounds, have you tried restarting your Mac Studio? That often clears up issues like this.
If that doesn't work then can you tell me if you're seeing the issue when you unlock 1Password in the browser, the desktop app, or both?
I look forward to hearing from you. 🙂
-Dave
