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Forum Discussion
Former Member
2 years agoSafari Extensions Crashes on Launch
The Safari Extension crashes Safari immediately after launching.
1Password Version: 8.10.16
Extension Version: 8.10.16
OS Version: iPad OS 17.02
Browser: Safari
- Former Member
Diagnostics sent.
With the extension enabled, Safari crashes almost immediately every time it is opened. As soon as the 1Password extension is disabled, Safari functions normally. I do want to mention that 1Password is installed and managed by my company’s MDM (VMware Workspace ONE).
- 1P_Tommy
Moderator
@brettATL
Can you elaborate on what happens? Is this after unlocking or is this with it enabled? If this is reproducible we may want to take a closer look at a diagnostics report.
To create a diagnostic report:
- Open 1Password.
- Tap your 1Password account icon from the 1Password home screen.
- Tap Settings.
- Tap Help.
- Click Send Diagnostics.
Attach the diagnostics to an email message addressed to
support+forum@1password.com
. Be sure to use the email address tied to the account in question.- Your forum username:
brettATL
A link to this thread:
https://1password.community/discussion/142749/safari-extensions-crashes-on-launch#latest
Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- 1P_Dave
Moderator
@brettATL
Thank you for for sending the diagnostics report. I've located your email and one of my colleagues will send you a reply as soon as possible. To prevent duplication of effort, I'm closing this thread.
-Dave
ref: JNC-32829-871