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Former Member's avatar
Former Member
2 years ago

OS Sonoma 14.0 app doesn't offer Secure notes option

I have latest update to 1PW app, and I cannot find the Secure notes under settings or any of the options on the various menus. If I log in online to 1PW..the Secure notes show up.
Why can't I find it in the OS app?

1Password Version:_8.10.18
_Extension Version: 2.16.0Not Provided
_OS Version:_14.0

Browser: Firefox

macos
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    @IdeaQueen

    Thank you for the reply. Please try the following steps:

    1. Open and unlock the 1Password desktop app on your Mac.
    2. In the upper left corner, click the account selector and make sure that you're viewing your entire account.
    3. Click All Items in the sidebar.
    4. Above the item list in the centre column, click All Categories.

    Scroll through the list, do you see your items here? I look forward to hearing from you.

    -Dave

  • Former Member's avatar
    Former Member
    2 years ago

    Thanks, and I understand where it is for ADDING a secure note, but cannot find PREVIOUS secure notes.

    Like secret keys, software infor, safety deposit boxes etc.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello @IdeaQueen! 👋

    I'm sorry that you're having trouble with Secure Notes in 1Password. Are you trying to create a new Secure Note? Or find a Secure Note that you created previously? If you're trying to create a new Secure Note then you can follow these steps:

    1. Open and unlock the 1Password desktop app.
    2. Click New Item in the upper right corner.
    3. Click Secure Note.
    4. Enter the information you'd like to keep in the note and then click Save.

    Let me know if I misunderstood the situation. 🙂

    -Dave