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Forum Discussion
Null Pointer "software exception (Oxe0000008)" is a curiosity!
Coming out of sleep mode, I see
Quick Access 1 Password: Windows Application Error
The exception unknown software exception (Oxe0000008)
occurred in the application at location 0x00007FF84DD04FFC
Weirdly, I cannot find any entry in event viewer that lines up with this error.
Do I do anything with this? Reload 1Password? Reboot? Not worry if everything is working?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
1 Reply
ag_mike_d1Password Team
Hello JamieRI,
Thanks for your report. I'm sorry to hear that you've been encountering a 1Password application error. Are you seeing this any other times or only when coming out of sleep mode?
It is odd that the Windows Event Viewer logs aren't showing any details. The next time you see this message, I'd like to ask you to create two reports from your Windows PC:
* Sending Diagnostics Reports (Windows)
* How to save a report when 1Password for Windows quits unexpectedly.Attach these reports to an email message addressed to
support+forum@1password.com.With your email please include:
* A link to this thread:https://1password.community/discussion/142945/null-pointer-software-exception-oxe0000008-is-a-curiosity
* Your forum username:JamieRIYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
