Null Pointer "software exception (Oxe0000008)" is a curiosity!

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JamieRI
JamieRI
Community Member
in Windows

Coming out of sleep mode, I see
Quick Access 1 Password: Windows Application Error
The exception unknown software exception (Oxe0000008)
occurred in the application at location 0x00007FF84DD04FFC

Weirdly, I cannot find any entry in event viewer that lines up with this error.

Do I do anything with this? Reload 1Password? Reboot? Not worry if everything is working?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • ag_mike_d
    ag_mike_d
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    Hello @JamieRI,

    Thanks for your report. I'm sorry to hear that you've been encountering a 1Password application error. Are you seeing this any other times or only when coming out of sleep mode?

    It is odd that the Windows Event Viewer logs aren't showing any details. The next time you see this message, I'd like to ask you to create two reports from your Windows PC:

    Attach these reports to an email message addressed to support+forum@1password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/142945/null-pointer-software-exception-oxe0000008-is-a-curiosity
    • Your forum username: JamieRI

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!