iPadOS app requests Touch ID every time

newfrog
newfrog
Community Member
edited October 2023 in iOS

Hi. Every time a site needs a login from 1PW, the app fires up and I have to authenticate via Touch ID. Very frustrating. Happens in both Brave and Safari.
See attached screen grab of my 1PW app settings. I think I have all the appropriate settings made to avoid it always requiring Touch ID.
Any ideas?

1Password Version: 8.10.14
Extension Version: Not Provided
OS Version: iPadOS 15.8
Browser: Brave (Chromium)

Comments

  • Dave_1P
    Dave_1P

    Hello @newfrog! 👋

    I'm sorry for the frustration. At the moment, this is expected behaviour. Each time that you invoke 1Password using iOS AutoFill from inside of Brave or Safari you'll need to use Touch ID to unlock 1Password. The auto-lock settings in your screenshot only apply when opening the main 1Password app from your home screen and not from inside of another app.

    When using Safari on your iPad, you might consider using our browser extension instead which doesn't require that you unlock it each time that you use it: Get to know 1Password for Safari on your iPhone or iPad

    Let me know if you have any questions. 🙂

    -Dave

    ref: dev/core/core#19987

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