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newfrog's avatar
newfrog
New Contributor
2 years ago

iPadOS app requests Touch ID every time

Hi. Every time a site needs a login from 1PW, the app fires up and I have to authenticate via Touch ID. Very frustrating. Happens in both Brave and Safari. See attached screen grab of my 1PW app s...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello newfrog! 👋

I'm sorry for the frustration. At the moment, this is expected behaviour. Each time that you invoke 1Password using iOS AutoFill from inside of Brave or Safari you'll need to use Touch ID to unlock 1Password. The auto-lock settings in your screenshot only apply when opening the main 1Password app from your home screen and not from inside of another app.

When using Safari on your iPad, you might consider using our browser extension instead which doesn't require that you unlock it each time that you use it: Get to know 1Password for Safari on your iPhone or iPad

Let me know if you have any questions. 🙂

-Dave

ref: dev/core/core#19987