Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Safari extension is slow
The safari extension is slow to sign in, slow to suggest passwords. Just slow. Not a problem in Chrome. MacBook Air intel i3.
1Password Version: 8.10.18 (81018040)
Extension Version: 2.16.0
OS Version: Sonoma 14.0
Browser: Safari
steph_giles1Password Team
Hey @gbez,
I'm sorry for the performance issues you are seeing with 1Password for Safari. I think it would be useful if we could take a closer look at some logs and what may be going wrong.
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
- Save a console log for 1Password in your browser (Currently, there's a Safari bug which is preventing the console.txt file from saving timestamps, which would be helpful for the investigation. Therefore, can you send screenshots of the console log (Web Inspector window) alongside the console.txt file?)
- How to send a 1Password diagnostics report
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
