Site that does not work with 1Password

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jasimon9
jasimon9
Community Member
edited November 2023 in 1Password in the Browser

https://www.republicservices.com/account/login

Does not take the "fill" command. Please let me know if there is a better way to report such sites.

1Password Version: 8.10.18
Extension Version: 2.17.10
OS Version: 13.6
Browser: Brave

Comments

  • steph.giles
    steph.giles
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    Hey @jasimon9,

    I have done some testing on this website and you're right, 1Password is not recognising the login fields. I have filed an issue with our development team to see if we can improve the behaviour in a future update.

    In the meantime, I suggest either drag and dropping your credentials to the fields or using copy and paste.

    I'm sorry for the disruption, thank you for bringing this to our attention.

    ref: dev/core/core#26133

  • jasimon9
    jasimon9
    Community Member
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    Is there a preferred way of reporting such issues, other than opening a new ticket?

  • Dave_1P
    Dave_1P
    Options

    @jasimon9

    Thanks for the question! Either reporting the issue in a new thread here in the community, or sending an email to support@1Password.com, will ensure that the report gets to the right team. 🙂

    -Dave