TOUCH ID - anyone else finding the 1PW Mac implementation arcane and inconsistent?

persona
persona
Community Member

I have TouchID on my MB Air. Ideally, when I go to a web page which has a corresponding 1PW entry, I would touch the TouchID button, and 1PW would popup the password or field data, or a choice thereof.

Similarly, when I want to open 1PW, TouchID access would always be active, such that touching the ID button would consistently open the app.

Current behaviour is unpredictable, inconsistent, and feels arcane - sometimes no additional actions are needed, and the app or field popup opens. Other times, I have to click on the fingerprint prompt button. Other times, TouchID isn't active at all.

My request is that TouchID be given override priority in accessing page fields and opening the 1PW app.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Hello @persona! 👋

    I'm sorry for the confusion. You can choose how often 1Password locks by changing your auto-lock settings: How to set 1Password to lock automatically

    If you turn off auto-lock then 1Password will stay unlocked unless a few specific conditions are triggered, such as restarting your Mac.

    You can also choose how often your account password is required by following these steps:

    1. Open and unlock 1Password for Mac.
    2. Click on 1Password next to the  in the menu bar.
    3. Click Settings.
    4. Click Security.
    5. Change "Require Password" to the desired value.

    Let me know if you have any questions. 🙂

    -Dave

  • persona
    persona
    Community Member

    Hi Dave

    Thanks for your swift response. I don't think this is the problem.

    This is one example of the issue:

    This necessitates either password entry or manually clicking on the fingerprint icon, then touching the TouchID button on the Mac. My assertion is that touching the TouchID button should automatically force access to 1PW.

    Here, you can see how the security settings are already at their most permissive:

  • persona
    persona
    Community Member

    I have just tried to change the Auto-lock setting, but this is disabled. Any ideas why?

  • @persona

    Thank you for the reply. I'll respond below:

    This necessitates either password entry or manually clicking on the fingerprint icon, then touching the TouchID button on the Mac. My assertion is that touching the TouchID button should automatically force access to 1PW.

    Thanks for the screenshot. 1Password itself doesn't scan or have access to your fingerprint, when you click on the fingerprint icon the 1Password app will trigger the macOS Touch ID feature. macOS will then show the Touch ID prompt:

    image

    I'm not sure if apps can ask macOS to trigger the Touch ID feature without showing this prompt but I've filed a request with our development team to have them look into this further.

    I have just tried to change the Auto-lock setting, but this is disabled. Any ideas why?

    If 1Password for Mac is locked then Security settings can't be changed. Unlock 1Password first, then try changing your auto-lock settings. Let me know if that doesn't work. 🙂

    -Dave

    ref: dev/core/core#11000