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Forum Discussion
System
2 years agoSuper Contributor
AutoFill only shows a blank list on iOS when double-tapping on a field and selecting "AutoFill"
This discussion was created from comments split from: AutoFill isn't working after updating to the latest version.
- 1P_Dave
Moderator
Thanks for the followup! I'm told that Apple has fixed this in iOS 18 Beta 2, so I'm hopeful that the fix will make it to iOS 18 when it's released in the fall. ๐
-Dave
- pixelreinjanNew Contributor
Any news on this issue from apple?
- 1P_Dave
Moderator
Thank you for the clarification. There is indeed currently an issue in iOS where double-tapping on a field and then tapping AutoFill > Passwords will not respect your password manager selection from Settings > Passwords > Password Options (where you chose to use 1Password) and will instead bring up iCloud Keychain regardless of your selection. If you don't have anything saved in iCloud Keychain, you'll just see an empty list.
We've reported the issue to Apple, hopefully it will be fixed in a future update. For now, you'll need to use the "Passwords" prompt above the keyboard instead.
I'm sorry for the inconvenience, let me know if you have any questions.
-Dave
ref: dev/core/core#24225
- pixelreinjanNew Contributor
Hey Dave, thank you for the reply. The normal autofill works as intended, we are talking about the โAutofillโ option in the double tap menu:
- 1P_Dave
Moderator
I'm sorry that you're running into trouble when using AutoFill. Are you also seeing a blank list when you try to fill a login into an app on your iPhone or iPad? As a first step can you make sure that AutoFill is setup to work with 1Password:
- On the Home screen, tap Settings.
- Tap Passwords > Password Options.
- Turn on AutoFill Passwords and Passkeys.
- Select 1Password.
Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad
If that still doesn't work then can you post a screenshot of what you see on your device?
-Dave
- pixelreinjanNew Contributor
I am having the same issue. Any ideas on how to fix this?
- 1P_Dave
Moderator
@muttmutt
Sounds good, we'll be here to help when you're back. ๐
-Dave
- Former Member
I'm going to call a time-out on myself here because I think some of this behavior I've been seeing is on my iPad and I have NOT checked the config on that. I will do that this evening and get back to you.
- 1P_Dave
Moderator
@muttmutt
Thank you for the screenshot, AutoFill does appear to be setup correctly on your iPhone. What do you see above your keyboard when you tap on the username field inside of the app that you're trying to fill into? If you don't see anything then try tapping on the password field instead. You should see a "Passwords" prompt or a key icon that looks like this:
Tapping on the "Passwords" prompt or the key icon should allow you to fill. If you don't see this prompt in the app that you're using then can you try tapping on the username/password field in another app to see if AutoFill works properly there?
-Dave
- Former Member
Yep, already configured.
https://us.v-cdn.net/5020219/uploads/editor/fz/on5gz5zbkbku.png