passkeys doesn't show

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bennyd99
bennyd99
Community Member
edited January 3 in Mac

8.10.23 - Having the same issue, new laptop - 1p doesn't show passkeys available.

old laptop show as usual

tried to add new google account as suggested, checked under security settings to make sure check for passkeys enabled.

any help will be appreciated.
Benny

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy
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    @bennyd99

    I've removed the screenshot for your privacy. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. There have been several folks who've experienced this recently and talking with my colleagues on the support team may be helpful.

  • bennyd99
    bennyd99
    Community Member
    Options

    Thank you @ag_tommy, sent the email.

  • ag_tommy
    ag_tommy
    Options

    You're most welcome.