Touch ID greyed out - forced to use master pwd

PieterD
PieterD
Community Member
edited January 7 in Mac

Noted that I'm not the only 1 on this forum, but the previous discussions went closed - same situation here:

My macbook is requiring me to sign in to 1password every time I use it. In fact In settings - Touch ID is greyed out to in between 2 week intervals of using a password. This used to work well but this new behavior has been going on for some time now (maybe latest version issue). I note there have been 2 issues on this forum right before me

Terri

1Password Version: 8.10.23
Extension Version: Not Provided
OS Version: MAC OS 14.1.2
Browser: Firefox

Comments

  • PieterD
    PieterD
    Community Member

    Solved, I guess for some reason Touch ID was no longer active on my Mac.
    Re-activiting it solved it all

  • Dave_1P
    Dave_1P

    @PieterD

    I'm happy that you were able to resolve the issue. If you do see any other trouble then let us know and we can help further. 🙂

    -Dave

This discussion has been closed.