Touch ID not working - MacBookAir M1

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bipco
bipco
Community Member
in Mac

Hi

Touch ID on MacBook Air M1 is not working for me. It's never worked on this machine. This was the case for macOS Ventura and is still the case in Sonoma.

I've tried re-installing 1Password and deleting the saved fingerprints and disabling and re-enabling Touch ID.

I've generated a diagnostic report to send to the support email.

Thanks

Warren

1Password Version: 8.10.24
Extension Version: Not Provided
OS Version: macOS Sonoma 14.2.1 (23C71)
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy
    Options

    @bipco

    Please email us the report using support+forum@1password.com. Be sure to use the email address tied to the account in question.

    Include the following:

    Your user name here in the forum. bipco
    A link to this topic. https://1password.community/discussion/144159/touch-id-not-working-macbookair-m1#latest

    This will help us connect the dots as they say.