Help Needed - 1password MacOS error

jacob131
jacob131
Community Member
edited February 12 in Mac

Hi All,

I am at my wits end i have had this error remain on my screen for months now and i have no idea how to get rid of it. Please help

2BUA8C4S2C.com.agilebits.onepassword4-helper quit unexpectedly.

This occurred when i updated MacOS and needed to download the latest 1password app

1Password Version: 8.10.23
Extension Version: Not Provided
OS Version: 14.2.1
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @jacob131! 👋

    I'm sorry that you're seeing an error message when using 1Password. It's possible that remnant of an earlier version of 1Password exists on your Mac and is causing issues. Our support team can help you resolve this so that you don't see the error moving forward. I see that you've already opened a ticket with the team via email and they'll send you a reply there soon.

    To prevent having the same conversation in two places at once, I'm closing this thread.

    -Dave

    ref: JZM-66299-237

This discussion has been closed.