1Password is locking too quickly

System
System
in Mac
This discussion was created from comments split from: Auto Locking after a few seconds.

Comments

  • pamala
    pamala
    Community Member

    Has this been fixed yet? It's beyond annoying!

  • Dave_1P
    Dave_1P

    @pamala

    The issue is still open with our team, I'm sorry for the inconvenience. Just to clarify: are you seeing 1Password lock too quickly on your Mac as well? Are you using high performance mode when screen sharing on your Mac?

    -Dave

  • pamala
    pamala
    Community Member

    1Password locks too quickly for me on my Mac 14.2.1.

  • Dave_1P
    Dave_1P

    @pamala

    Thank you for the reply. So that I can better understand the situation can you tell me the following:

    1. How quickly does 1Password lock on your Mac? Does it lock in a minute after you stop using your Mac? Or faster?
    2. What is auto-lock set to currently?

    You can find your auto-lock settings by following these steps:

    1. Open and unlock 1Password for Mac.
    2. Click on 1Password next to the  in the menu bar.
    3. Click Settings.
    4. Click Security.

    What is "Lock after the computer is idle for" set to and is "Lock on sleep, screensaver, or switching users" turned on?

    14.2.1.

    macOS 14.3.1 is available. Although it likely isn't related to the issue I recommend that you update: Update macOS on Mac - Apple Support (CA)

    -Dave

This discussion has been closed.