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Forum Discussion
Bug when opening app after creating a new item or editing an item.
Opening iOS app will create duplicate of recently created item or recently edited item, continuously. It will open the app up directly to new item which makes it feel like you didn’t save the original item previously, but if you save it then it becomes a duplicate. The application is up to date as is the device and it been doing this for days now.
1Password Version: 1Password for iOS 8.10.26 81026039, on PRODUCTION
Extension Version: Not Provided
OS Version: 17.3.1
Browser: Not Provided
- 1P_Dave
Moderator
OK, I tried the method you suggested, and so far the problem has not recurred, so thank you!
- 1P_Dave
shahryarali and iHass
I'm sorry that you're still seeing the issue. Our developers are currently investigating, to help the investigation would you be willing to send in a screen recording of yourselves reproducing the issue? You can find instructions on how to produce a screen recording here:
Make sure that the screen recording doesn't contain anything sensitive and don't post it to the forum, I can send you a secure upload link to use. When the recording is ready please send an email to
support+forum@1Password.comand include a link to this thread.After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you the secure upload link.
-Dave
ref: dev/core/core#28720
ref: dev/core/core#28645 When I attempt to edit a recently created item, instead of taking me to the edit page of the item I pressed edit on, it opens the edit page for a totally different item. Have to cancel the edit and try again. Second attempt works normal.
I too am having this issue. When I attempt to edit a recently created item, instead of taking me to the edit page of the item I pressed edit on, it opens the edit page for a totally different item.i have to then cancel edit and try again. Then I’m fine.
I am experiencing the same problem, and I have verified that I am running version 8.10 28. Also, I have restarted my iPhone. It's hard to say when the problem started, it's been a couple of weeks now.
- 1P_Dave
strikingviolins, Kurvenal, and harrisonjagoward
I'm sorry for the inconvenience that the issue has caused. Our developers recently included improvements to item management in the latest version of 1Password. Please make sure that you've updated and are running 8.10.28: How to keep 1Password up to date
If you still see the issue after updating then some existing older drafts may be stuck. To clear them, when you see the wrong item open, tap on Cancel and then tap on Discard Changes. You might need to do this one or two times.
If you continue to see the issue then let me know and I'll investigate further.
-Dave
I'm having the same issue. Would like an update. When I attempt to edit a recently created item, instead of taking me to the edit page of the item I pressed edit on, it opens the edit page for a totally different item.
I am seeing the same bug. Any progress on this matter?
- 1P_Dave
Thank you! The team will keep an eye out for your email. 🙂
-Dave
