Edge extension not working

clincolnileads
clincolnileads
Community Member
edited March 4 in 1Password in the Browser

Since the update to 2.21.0 extension, the Edge 1pass extension shows the "oops, something went wrong while loading" error. Have tried reinstalling the extension, reinstalling 1pass, restarting browser, restarting PC, etc.

1Password Version: 8.10.26
Extension Version: 2.21.0
OS Version: Win11
Browser: Edge

Comments

  • Dave_1P
    Dave_1P
    edited March 1

    Hello @clincolnileads! 👋

    I'm sorry that you're seeing "Oops, something went wrong while loading" when using 1Password in Edge. So that I can investigate this further, I'd like to ask you to send in a console log when reproducing the issue:

    Attach the file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • clincolnileads
    clincolnileads
    Community Member

    Thank you.

    Your support ticket ID is IFH-94858-163.

  • Dave_1P
    Dave_1P

    @clincolnileads

    Thank you for posting the Support ID. I see that my colleague just sent you a reply via email, please continue the conversation there.

    To prevent duplication of efforts, I'm closing this thread.

    -Dave

    ref: IFH-94858-163

This discussion has been closed.