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Forum Discussion
Edge extension not working
Since the update to 2.21.0 extension, the Edge 1pass extension shows the "oops, something went wrong while loading" error. Have tried reinstalling the extension, reinstalling 1pass, restarting browser, restarting PC, etc.
1Password Version: 8.10.26
Extension Version: 2.21.0
OS Version: Win11
Browser: Edge
3 Replies
- 1P_Dave
Moderator
Thank you for posting the Support ID. I see that my colleague just sent you a reply via email, please continue the conversation there.
To prevent duplication of efforts, I'm closing this thread.
-Dave
ref: IFH-94858-163
Thank you.
Your support ticket ID is IFH-94858-163.
- 1P_Dave
Hello clincolnileads! 👋
I'm sorry that you're seeing "Oops, something went wrong while loading" when using 1Password in Edge. So that I can investigate this further, I'd like to ask you to send in a console log when reproducing the issue:
Attach the file to an email message addressed to
[email protected].With your email please include:
- A link to this thread: https://1password.community/discussion/144695/edge-extension-not-working
- Your forum username: clincolnileads
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
