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ShaUri's avatar
ShaUri
New Contributor
12 months ago

Problem with PayPal and oneTime PW in app

Dear all,
I am facing a problem with the PayPal app to let 1password fill-in my one time password in the app.
It just fill in Username & password but want me to enter the one time pw manually.

Please assist in solving this issue.

ios
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    12 months ago

    Hello ShaUri! 👋

    Thank you for reaching out, I'm happy to help you use 1Password to login to PayPal on your iPhone. 1Password uses the iOS native filling feature to fill your username and password into apps, this feature doesn't support filling one-time passwords. However you can have 1Password automatically copy your one-time password for an app or website to the clipboard so that you can paste it into the app when filling your login information:

    1. Open and unlock 1Password 8.
    2. Tap the icon for your account or collection at the top left and choose Settings.
    3. Tap AutoFill.
    4. Turn on "Copy One-Time Passwords".
    5. Go back to Settings.
    6. Tap Notifications.
    7. Turn on "One-Time Passwords".

    Then fill a username/password into the PayPal app again. You should see a notification that 1Password has copied the one-time password to your clipboard. You can then paste the one-time password into the app: Select, cut, copy, and paste text on iPhone - Apple Support (CA)

    Let me know if that doesn't work.

    -Dave