1Password for Safari stops working on iOS

System
System
in iOS
This discussion was created from comments split from: 1Password asking for login too often iPad & iPhone.

Comments

  • DLRahman
    DLRahman
    Community Member

    I have the same issue. Every few days (regardless of "require password" setting) the Safari extension stops working. I have to uninstall and reinstall to get Touch ID to unlock it via the extension.

  • Dave_1P
    Dave_1P

    Hello @DLRahman! 👋

    I'm sorry that you're running into issues with 1Password for Safari. I've split your comment into a new thread so that we can have a separate discussion here.

    When you say that 1Password for Safari stops working can you tell me what you see? Are you prompted for your account password rather than Touch ID and are you able to unlock 1Password for Safari using your account password? Or does your account password not work either? Do you see any error messages?

    I look forward to hearing from you.

    -Dave

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