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My 1Password Name change into "API" that i cannot reset

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fottencity
fottencity
Community Member
edited April 23 in Memberships

plz look at the image, my account should be "老干妈"， but whatever i reinstall or reset all my account profile, it always show my username is "API"

how to fix it?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy
    edited April 23
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    @fottencity

    Are you using something like the CLI or have some sort of provisioning set up? I suspect so and that your admin has made some type of change. It might be best to get you into support so we can discuss this further and have access to your account details if necessary.

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.