Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
1Password Browser Extension in Edge No Longer Integrates with Windows 10 1Password Desktop App
The integration between the desktop app and the browser extension is no longer working. When I check the box in the 1Password extension settings to Integrate this extension with the 1Password desktop app, I'm shown an error.
As a result, unlocking the browser extension from the 1Password desktop app is not working properly (and probably a host of other features I haven't yet identified).
1Password Version: 8.10.30
Extension Version: 2.23.3
OS Version: Windows 10 22H2 Build 19045.4291
Browser: Edge
1P_Evon1Password Team
Hello _pk, thank you for writing in. I'm sorry about the problem you're bumping into with 1Password.
It sounds like a communication issue between 1Password in the browser and the 1Password desktop app.
So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to support+forum@1Password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145660
- Your forum username: _pk
- A diagnostics report and a console log:
- First, please recreate the issue you're experiencing.
- Then save a console log for 1Password in the browser using the steps here -> Save a console log for 1Password in your browser
- Lastly, generate a diagnostic report from the 1Password app (desktop app) using the steps here -> How to send a 1Password diagnostics report
- Attach both files to your email.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
I look forward to assisting you further.
-Evon
My support ticket ID is ZNE-27735-295.
