I have 1Password twice on my Mac !

Gilles3131
Gilles3131
Community Member
in Mac

Good morning.
I'm encountering a difficulty that I would like to be able to resolve.
In my Mac (Mac OS 14.5), I have 2 applications of 1Password: version 1Pasword 7 (7.9.11) and version 1 Pasword (8.10.32).
Still, I think when it came time to transition the versions, back then, everything went smoothly.
So now I am unable to destroy 1Pasword 7 version.
How can I proceed please?
Thank you for your help 😉

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @Gilles3131! 👋

    I'm sorry that there are two different versions of 1Password on your Mac. If you see all of your items in 1Password 8 (stop here and let me know if you don't) then you can remove 1Password 7 by following these steps:

    1. Quit all open web browsers.
    2. Right click on any 1Password icons that you see in your menu bar at the top of your screen and click Quit for 1Password 8 and Quit 1Password Completely for 1Password 7.
    3. Open the Applications folder on your Mac.
    4. Drag "1Password 7" to the trash. Leave "1Password" where it is. If you see "1Password for Safari" then you can leave that where it is as well. Empty your trash.
    5. Restart your Mac.

    Let me know if you run into any issues.

    -Dave

  • Gilles3131
    Gilles3131
    Community Member

    Thank you very much Dave, thanks to you the problem is finally solved.

  • Dave_1P
    Dave_1P

    I'm happy that the situation is resolved. 🙂

    -Dave

This discussion has been closed.