Hi!
I started testing 'unlocking with passkeys' few days ago, and I have encountered few problems, especially with webauthn (in browser) and TPM (in Desktop app).
1Password doesn't seem to hijack webauthn listeners on this type of account and instead of extension popup, I'm getting native windows popup to either use Mobile or Security Key.
I tested this behavior on both GitHub and Google - both show the native windows popup.
TPM issue is, when I enable Use the Trusted Platform Module with Windows Hello, I'm required to type my PIN two times before unlocking the vault, or allowing an app to access my ssh key. This isn't the case on normal account.
If you'd like some logs from me, I will gladly provide them. Thanks!
1Password Version: 8.10.33 Extension Version: 2.25.0 OS Version: Windows 11 26120.670 Browser: Edge 128.0.2620.0
Thanks for the reply. So that I can look into this further, can you reproduce the TPM issue one more time and then I'd like to ask you to create a diagnostics report from your Windows PC:
Disabling Offer to save and sign in with passkeys actually fixed it. It must have enable itself at some point, but the problem with Use the Trusted Platform Module with Windows Hello still exists since it's related to the desktop app. It is happening on the beta account of Unlocking with Passkeys
I'm sorry that you're running into trouble when using passkeys. Just to clarify: are you using a 1Password account that's secured using an account password and Secret Key to sign in to Gitlab and Google using a saved passkey? Or are you using a beta 1Password account that is itself unlocked using a passkey?
If you're not using a beta passkey unlock 1Password account then can you tell me what kind of account you are using? Is it a family, individual, business, or teams account?
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Hi! \nI started testing 'unlocking with passkeys' few days ago, and I have encountered few problems, especially with webauthn (in browser) and TPM (in Desktop app).
\n\n
1Password doesn't seem to hijack webauthn listeners on this type of account and instead of extension popup, I'm getting native windows popup to either use Mobile or Security Key. \nI tested this behavior on both GitHub and Google - both show the native windows popup. \n \n
\n\n
TPM issue is, when I enable Use the Trusted Platform Module with Windows Hello, I'm required to type my PIN two times before unlocking the vault, or allowing an app to access my ssh key. This isn't the case on normal account.
\n\n
If you'd like some logs from me, I will gladly provide them. Thanks!
Hi! \nI started testing 'unlocking with passkeys' few days ago, and I have encountered few problems, especially with webauthn (in browser) and TPM (in Desktop app).
\n\n
1Password doesn't seem to hijack webauthn listeners on this type of account and instead of extension popup, I'm getting native windows popup to either use Mobile or Security Key. \nI tested this behavior on both GitHub and Google - both show the native windows popup. \n \n
\n\n
TPM issue is, when I enable Use the Trusted Platform Module with Windows Hello, I'm required to type my PIN two times before unlocking the vault, or allowing an app to access my ssh key. This isn't the case on normal account.
\n\n
If you'd like some logs from me, I will gladly provide them. Thanks!
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WebAuthn & TPM issue","moderationData":{"__ref":"ModerationData:moderation_data:148606"},"body":"
Thanks for the reply. So that I can look into this further, can you reproduce the TPM issue one more time and then I'd like to ask you to create a diagnostics report from your Windows PC:
Thanks for the reply. So that I can look into this further, can you reproduce the TPM issue one more time and then I'd like to ask you to create a diagnostics report from your Windows PC:
Disabling Offer to save and sign in with passkeys actually fixed it. It must have enable itself at some point, but the problem with Use the Trusted Platform Module with Windows Hello still exists since it's related to the desktop app. It is happening on the beta account of Unlocking with Passkeys
Disabling Offer to save and sign in with passkeys actually fixed it. It must have enable itself at some point, but the problem with Use the Trusted Platform Module with Windows Hello still exists since it's related to the desktop app. It is happening on the beta account of Unlocking with Passkeys
I'm sorry that you're running into trouble when using passkeys. Just to clarify: are you using a 1Password account that's secured using an account password and Secret Key to sign in to Gitlab and Google using a saved passkey? Or are you using a beta 1Password account that is itself unlocked using a passkey?
\n\n
If you're not using a beta passkey unlock 1Password account then can you tell me what kind of account you are using? Is it a family, individual, business, or teams account?
I'm sorry that you're running into trouble when using passkeys. Just to clarify: are you using a 1Password account that's secured using an account password and Secret Key to sign in to Gitlab and Google using a saved passkey? Or are you using a beta 1Password account that is itself unlocked using a passkey?
\n\n
If you're not using a beta passkey unlock 1Password account then can you tell me what kind of account you are using? Is it a family, individual, business, or teams account?
Then, make sure that saving and signing in with passkeys is enabled:
\n\n\n
Open your browser.
\n
Right-click on the 1Password icon in your browser's toolbar and click Settings.
\n
Click Autofill & save.
\n
Make sure that \"Offer to save and sign in with passkeys\" is turned on.
\n\n\n
I look forward to hearing from you.
\n\n
-Dave
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