There was an issue where the 1Password app appeared on top of the browser.

heegu
heegu
Community Member
in Mac

Today morning, my mac is restarted.
And 1password show to me abnormal action.
https://youtu.be/LSg50cfjbb4

This phenomenon caused the 1password app to come to the forefront even if the browser did not have the 1password plugin.
This bug action could be made to go away by restarting the Mac.

1Password Version: 8.10.34
Extension Version: 2.25.1
OS Version: macOS 14.5(23F79)
Browser: Chrome,firefox

Comments

  • EvonG1P
    EvonG1P

    Hello @heegu. Thank you for writing in. I'm sorry about the issue you're running into with 1Password.

    Based on the details, the 1Password desktop app is experiencing trouble communicating with the 1Password browser extensions. I noticed an error message in the Browser section of the 1Password desktop app settings page. Here's more information on that:

    So that I can take a closer look at the issue you are experiencing, I’d like to request that you send us some information to support+forum@1Password.com.

    With your email, please include the following:

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    I look forward to assisting you further.

    -Evon