Password box blank on browser 1Password for Windows in Virtualbox
I have a weird situation that has been going on now for quite a while. On the browser (Chrome and Edge, not Firefox) extension, when I click on it to log in, the password box is just an empty box/window. Funny thing, if I just type my password before I click anywhere else, it will log me into my 1Password. If I click anywhere else, the box stays over all the other windows and I can't log in, unless I open the 1Password application. In this case the box goes away after I log in.
Also, this only applies to the Windows 11 (latest) running in Virtualbox (also latest) on my Ubuntu/Linux host. I have two of these systems and it happens on both. It doesn't happen on native Windows installs.
Thanks.
1Password Version: 1Password for Windows 8.10.36 (81036046)
Extension Version: 2.26.1 beta
OS Version: Windows 11
Browser: Chrome
Comments
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Hi @mike_g! I'd be curious to know whether this behaviour is impacted by the hardware acceleration setting in the desktop app. Would you be able to try following the steps below?
- Press the Windows key on your keyboard, type 1Password, and click on it.
- Unlock with your usual credentials if prompted.
- In the top left of the window, next to the word 1Password, click ⋮ > Settings > Advanced.
- Uncheck the option to Use Hardware Acceleration.
- Fully quit the app with
Ctrl + Qor by right clicking the icon in the system tray > Quit.- It's important not to skip this step as a full restart of the app is required for this setting to take effect.
- Relaunch 1Password and then test whether you can still reproduce the issue.
Let me know how this goes!
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Solved it. Also, I'm pretty embarrassed I didn't look through the setting in the main application before posting this. Hopefully it might help someone else.?. Thanks again; I really do appreciate it.
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