Chrome Extension Appearing When I Choose My Gmail Labels

GLM
GLM
Community Member
in 1Password in the Browser

See the screenshot attached. For some reason, the 1Password Chrome extension is not appearing when I go to choose a label for an email in my browser Gmail. Is there any way to prevent this from happening or do I need to uninstall the 1Password extension? I just updated in recent days to the newest version of 1Password and updated my MacOS, however, I think I saved a few emails to labels since then without an issue, but not 100% sure.

1Password Version: 7.9.11
Extension Version: 2.25.1
OS Version: 13.6.7 (22G720)
Browser: Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @GLM! 👋

    Thank you for reporting the issue and I'm sorry for the inconvenience. I can reproduce the issue on my own device and I see that our development team is already tracking this behaviour.

    So far, I've only been able to reproduce the issue if the subject of the email that I'm viewing includes the text MFA, does this match what you're seeing? Or are there other subjects that also trigger the issue on your end?

    While the team investigates the issues, and works on a fix, you can turn 1Password off on the Gmail website until the next time that you restart your browser by right-clicking on the page and selecting 1Password - Password Manager > Hide on this page

    -Dave

    ref: dev/core/core#27866

  • GLM
    GLM
    Community Member

    Just checked and it seems to only be doing it with this email. There's no MFA in this email. I also searched my inbox for emails with mfa in it and the box didn't trigger for those emails with mfa text. It seems to only be triggering to this specific email. I did confirm it did not trigger from another email from the same company. Looks like I'm ok, but if you want me to test something later for you with the same email, I'll be glad to.

  • Dave_1P
    Dave_1P

    @GLM

    Thank you for providing that example. I can reproduce the issue if I try to add a tag to an email with the same subject line: "Improve your job matches in two steps". I've passed this along to our development team so that they can investigate this further.

    For the time being, hiding 1Password on Gmail.com using the steps in my previous post is the best workaround for now.

    I'm sorry for the inconvenience. Let me know if you have any questions.

    -Dave