1Password Extension in Brave/Chrome is positioning itself into fields where it does not belong

wavesound
wavesound
Community Member
edited November 4 in 1Password in the Browser

I am finding 1Password is embedding itself into web applications in form fields that are not username/password fields. These are not publicly accessible Web Apps but they do create confusion and a lot of frustration amongst users. We frequently use "Hide on this page" but it does not persist for any of our web apps so the fix is very temporary.

1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: macoS 14.6
Browser: Brave/Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @wavesound! 👋

    I'm sorry that 1Password is showing up in the wrong fields. So that our development team can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see 1Password showing up in the wrong field.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

    Attach the resulting JSON file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • wavesound
    wavesound
    Community Member

    @Dave_1P #MJX-69827-375]

  • Dave_1P
    Dave_1P

    @wavesound

    Thank you for posting the Support ID. I see that my colleague sent you a response, if you have any questions please continue the conversation there.

    To prevent duplication of efforts, I'll close this thread.

    -Dave

    ref: MJX-69827-375

This discussion has been closed.