v8.10.39 giving popups to any who hasnt singed in to app
we rolled 8.10.39 to 4000 users today and have pop ups spashing every few montues for any user that doesnt have the app authorized. seems to be when the browser is set to authenticate to the app
1Password Version: 8.10.39
Extension Version: Not Provided
OS Version: Windows 10 and 11
Browser: Not Provided
Comments
-
we are having the same issue - rolled 8.10.39 out to 4000 users and anyone who hasnt signed in is getting op ups every 5 minutes
0 -
Hello @B4dger! 👋
I'm sorry that your users are running into issues with an unexpected pop-up after updating. The team has recently released 8.10.40, please have your users update:
- Regular installer: How to keep 1Password up to date
- PKG installer via MDM: Deploy 1Password for Mac and Windows
If your users still see the same issue then I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/147679/v8-10-39-giving-popups-to-any-who-hasnt-singed-in-to-app
- Your forum username:
B4dger - A screenshot of the pop-up.
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
0
