Autofill with Captcha Issues

Cyclobob

I'm sorry that you're still seeing an issue. You mentioned having a video recording, can you send an email to support+forum@1Password.com and include the following:

• A link to this thread: https://1password.community/discussion/147808/autofill-with-captcha-issues
• Your username: Cyclobob
• The address of one of the webpages where you're seeing the issue.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link for your video recording.

-Dave

I have disabled autofill in 1Password Settings and in the browser. I still have issues. If I login manually all works OK. If I use 1Password to fill in any of the fields the form resets before I can submit. Can send a video if required. I am using Arc Browser if that helps.

Cyclobob

Thank you for clarifying. Let's start by focusing on the issues on the Mac and then I can help with the iOS issues as well once those are resolved. Can you follow these steps to completely turn off autosubmit for 1Password in the browser:

1. Open your browser.
2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
3. Click Autofill & save.
4. Turn off "Sign in automatically after autofill".
5. Repeat these steps in every browser on your Mac. This setting doesn't sync between browsers.

Then turn off autosubmit for the Universal Autofill as well:

1. Open and unlock the 1Password for Mac desktop app.
2. Click on 1Password next to the  in the menu bar.
3. Click Settings.
4. Click General.
5. Turn off "Submit automatically with Universal Autofill".

Then try to reproduce the issue in a browser on your Mac. If you still see the issue then can you post the address of one of the websites where you're running into the issue? Don't post your username or password, just the website address.

-Dave

I am using a Mac and iOS. I see the issue on wordpress sites using 2FA and on a variety of sites using Captcha tick boxes. I can PM video links if you wish (just sensitive about logon usernames.)

Hello Cyclobob! 👋

I'm sorry that you're running into autosubmit issues when filling a login. I've merged your comments together to keep the conversation in one place.

You posted in the Android category but you also mentioned Safari in your second comment. Can you clarify which device you're running into this issue on? Is it an Android device? A Mac? Something else? Is there a specific website where you're running into this issue consistently? Or is it random?

Once I learn more I can advise further. 🙂

-Dave

I submitted a similar request before i found this post. I have turned off "Don't sign in Automatically" but it still doesn't work with Arc Browser. Sometimes it works with Safari, but it's not reliable. At this point 1Password is becoming unusable on many of my sites. It's also an issue with sites where I use 2FA. Don't you test these things before release??