Nasty Bug in accounts listing

Timothy Arends
Timothy Arends
Community Member
in Mac

When I perform a search in the 1Password app, there is a listing of all the accounts that match that search.

I have multiple sign-ins for Google/YouTube. I am trying to rename some of the account names to make them more descriptive. When I do so and click Save, there is a nasty bug that causes one or more of the account names (the ones I just edited and/or the ones next to them) to display gibberish in the account names column. It looks as though two lines of text are superimposed over one another, making it impossible to read.

This seems to occur every time I make an edit to one of the entries to give it a more descriptive name. This makes it very difficult or impossible to continue.

Things I've tried: restarting, checking to see if I have the latest version of 1Password.

When I restart, the problem seems to clear up, then reappears as soon as I start making more edits.

1Password Version: 8.10.40
Extension Version: Not Provided
OS Version: 13.3.1 (a) (22E772610a)
Browser: Not Provided

Comments

  • ag_tommy
    ag_tommy

    @Timothy Arends

    You seem to be using 13.3.1 which is 15 or so security updates behind. I would recommend checking for updates when/if possible. It sounds like a display issue. That said, it may be best to get you into support via email. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

  • Timothy Arends
    Timothy Arends
    Community Member

    Hmmm, I used the check for updates menu command but it didn't seem to find any. I found a workaround is to close the window and reopen it again--no restart necessary. I will contact email support if I have further troubles.

  • Dave_1P
    Dave_1P

    @Timothy Arends

    Thanks for the reply. You wrote that you were using macOS 13.3.1 whereas that latest version of macOS Venture is 13.6.9. You can find instructions on how to update here: Update macOS on Mac - Apple Support (CA)

    If you do encounter the issue while running macOS 13.6.9 and 1Password for Mac 8.10.44 (or later) then could you post some more specific reproduction steps that I can follow to reproduce the issue on my end?

    -Dave