Why am I getting Save in 1Password prompts?

sorazem

I save all of my login credentials in 1Password and only use 1Password for managing passwords.
Even though I am launching all my login's from 1Password with the Open and Fill feature, I'm getting prompts to 'Save in 1Password'? See screenshot #1
And then immediately after I launch the website I get a second prompt asking me to 'Save login' See screenshot #2 I do not understand why I'm getting either of these prompts given I already have saved the login credentials. How can I stop this from happening? Thank you.

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1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: Mac OS 14.6.1
Browser: Safari

kevin.li

@sorazem

May I confirm if you perform the "Open and Fill" action from the 1Password desktop app?

If so, it is expected to the the two saving prompts in Safari. Allow me to explain:

• When "Open and Fill" from the desktop app, the login info is filled in Safari by the 1Password desktop app rather than the 1Password for Safari web extension. This would make 1Password for Safari web extension detect the inputted info as new and prompt to save. I'm sorry about the confusion it caused.

Instead, if you "Open and Fill" from the 1Password for Safari web extension, you shouldn't see saving prompts. Let me know if that's the case for you.

Hope the above helps.

-Kevin

sorazem

Kevin. As you anticipated that solves the issue. I guess I will just stop using the desktop app going forward. Thank you. Scott

ag_tommy

On behalf of Kevin, you're welcome.

kevin.li

@sorazem,

I'm glad to hear that my suggestion helped. Having the desktop app integrated with the 1Password extension in the browser will bring lots of benefits, for example, using biometric methods to unlock 1Password. Although I'd recommend the extension regarding saving and filling within the browser, it will be more convenient.

Let me know if you have any other questions.

-Kevin

sorazem

Kevin. Another question for you. Why am I getting the attach landing page every time I delete my history on Safari?
In regard to your statement above, "Having the desktop app integrated with the 1Password extension in the browser will bring lots of benefits, " I’m not certain I have my system set up as you describe or correctly. I'm on Apple devices and run 1Pswd account all devices. On the Mac, I have the 1Pswd Ext in Safari. However my user experience has got clumsier over the years with popup messages trying to get me subscribe to 1Pswd, use or a quicker way to sign in which I do not understand or think I really need.

Is this what good looks like?

If the company would stop cross selling to those of us that have subscribed and spend two minutes on the phone explaining how to optimize the setup (like Apple does) it would go a long way to making the user experience.

Dave_1P

@sorazem

Thanks for the question, I hope that you don't mind me jumping in. 🙂

When you choose to clear browsing history in Safari, Safari will also clear the database and cache of all of your browser extensions. This is different from how other browsers (such as Firefox or Chrome) handle clearing browsing history where they don't clear browser extension data.

Clearing browser extension data in Safari will case 1Password to forget that it is installed in Safari on your device and so you'll see all of the messages and prompts that you would see if you had just installed 1Password in Safari on a new Mac.

I'd be happy to pass along your feedback to the team, out of curiosity is there a reason why you're clearing browsing data regularly in Safari on your Mac?

-Dave

sorazem

Dave. Thank you for explaining this. I suspected that was what was happening. Your question gave me pause. I have always understood there was a privacy benefit to deleting the browsing history from Safari. A quick Google search shows many results like the following; _"Clearing your browsing history on a Mac is important to protect your privacy by removing records of the websites you've visited, making it harder for others to track your online activity;" After speaking with Apple Support this morning I'm starting to wonder if this is actually true, or if in reality the only real privacy benefit is to prevent any other user on the Mac from seeing where you have been searching. What is your understanding of this question?

Dave_1P

@sorazem

Personally, I don't regularly wipe my browser's history/cache. Your actual browsing history (the list of websites that you've visited) is stored locally on your Mac and website don't have access to it. However, websites could use things like tracking cookies and other technologies to try to track you across the web and that's why I would personally recommend that you make sure that Safari's cross-site tracking protection is turned on:

• Prevent cross-site tracking in Safari on Mac - Apple Support (QA)

For more specific guidance I recommend discussing this further with Apple support since they'll be in the best position to advise further. 🙂

-Dave