How can I fix this so I only have to login one time - not twice?
I'm having an issue with 1Password. On the Mac Ventura I will open the 1P app and login. All is working.
But minutes later, I will be on safari and when trying to login somewhere, it asked me to re-login to 1Password even though it is already live and active and unlocked. So now I have to login two times instead of once.
How can I fix this so I only have to login one time?
1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: 13.6.9
Browser: Not Provided
Comments
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Hello @dealtek! 👋
I'm sorry that you're being asked to unlock 1Password twice. As a first step, make sure that you're using the latest version of 1Password for Safari (8.10.44 at the time of writing): How to keep 1Password up to date in your browser
Then try these steps:
- Close all open web browsers.
- Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
- Double-click on 1Password from your Mac's Applications folder.
- Open your web browser.
Let me know if that doesn't fix the issue. I look forward to hearing from you. 🙂
-Dave
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Ok first I was on 8.10.36 but did update to 8.10.44.
did what you said close all - open 1P then went to login (safari) - see pic attached - but did login with CMD\ even though pic looked like needed 2nd login.
Why does image say that?
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Thank you for the reply. It looks like 1Password for Safari is still locked, if the desktop app is unlocked (since you were able to fill using Universal AutoFill's Command-Backslash shortcut) then it sounds like the communication between the desktop app and the Safari extension isn't working. Try this:
- Open and unlock the 1Password for Mac desktop app.
- Click on 1Password next to the in the menu bar.
- Click Settings.
- Click Browser.
- Make sure that "Connect with 1Password in the browser" is on.
Then in the browser:
- Open your browser.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Make sure that "Integrate this extension with the 1Password desktop app" is on.
If that still doesn't work then do you see a green dot in the browser settings page? Or a different coloured dot and an error message? And if you click on About in the browser settings page what version of 1Password for Safari do you see listed?
-Dave
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Hi Dave - Thanks - I followed your suggestions - seems as though it was all setup correctly (and working right now). I'll let you know if it happens again.
Also - What about using 1Password with other browsers like Brave - Arc and Vivaldi?
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nothing yet I thought I would have to install the extension on the others?
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I recommend installing 1Password in all of your browsers. You can download it using this page: Get 1Password for your browser
Let me know if you run into any issues.
-Dave
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ok but what about Arc and Vivaldi Browsers? https://arc.net
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Both Vivaldi and Arc are based on Chromium and you should be able to install 1Password from the Chrome web store: 1Password – Password Manager - Chrome Web Store
-Dave
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great I will try now
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Yes that worked - Thanks!
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Hi ag_tommy - yes nice to see you also - and Thanks for this GREAT APP!
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Thank you for the kind words. 🙂
-Dave
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This fixed it for me, but I doubt mere mortals will know to dig into this forum and sift through all the posts to find the fix.
1Password is great, but this is an example of a painful issue that really should be more integrated, and less work for the user.
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Hi Dave_1P - you said 'Both Vivaldi and Arc are based on Chromium'. You might consider adding that info on the "get 1P for your browser" page. Just a thought... Dave
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@donmontalvo and @dealtek
I'm happy that things are working for you again. I've passed your feedback and comments along to the team internally.
-Dave
ref: dev/web/1password.com#7284
ref: dev/core/core#79700
