Documents Not Uploading in New Version
Tried to upload documents in the new trial Windows Version. The documents will not upload. Receive 400 and 500 errors. Version will not allow me to save documents. Previous versions works perfect.
1Password Version: Beta
Extension Version: 2.27.1
OS Version: Windows 11
Browser: Firefox
Comments
-
Hello @jtaylor225! 👋
I'm sorry that you're unable to upload documents using 1Password for Windows. So that I can better understand the situation can you tell me the following:
- What specific version of 1Password are you using: Find the version numbers for 1Password and your operating system
- Can you verify that your network/firewall aren't blocking any of the following: 1Password ports and domains
I look forward to hearing from you.
-Dave
0 -
Thanks for getting back to me Dave. I'm using the Microsoft Edge Web Browser Version 128.0.2739.67 (Official build) (64-bit).
No firewall or domains are being blocked. Works fine in previous browser version.
0 -
Thanks for the reply. It sounds like you're using 1Password.com to upload the documents rather than the 1Password for Windows desktop app, is that right? If it is then can you try the following:
- Open an InPrivate window in Microsoft Edge: Browse InPrivate in Microsoft Edge - Microsoft Support
- Log in to your 1Password account on 1Password.com (in the browser, not the app).
- Attach a document to an item or upload a file: Save important files in 1Password
Do you see the same issue here? If I misunderstood the issue then, to help me better understand the situation, I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:
-Dave
0
