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jtaylor225's avatar
jtaylor225
New Contributor
6 months ago

Documents Not Uploading in New Version

Tried to upload documents in the new trial Windows Version. The documents will not upload. Receive 400 and 500 errors. Version will not allow me to save documents. Previous versions works perfect. ...
betas
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

jtaylor225

Thanks for the reply. It sounds like you're using 1Password.com to upload the documents rather than the 1Password for Windows desktop app, is that right? If it is then can you try the following:

  1. Open an InPrivate window in Microsoft Edge: Browse InPrivate in Microsoft Edge - Microsoft Support
  2. Log in to your 1Password account on 1Password.com (in the browser, not the app).
  3. Attach a document to an item or upload a file: Save important files in 1Password

Do you see the same issue here? If I misunderstood the issue then, to help me better understand the situation, I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

-Dave