1Password doesn't recognize URL

System
System
edited September 23 in 1Password in the Browser
This discussion was created from comments split from: [Bug] URL does not get recognized correctly when domain contains a dash "-".

Comments

  • Fireld
    Fireld
    Community Member

    I am building several web apps where I use dash in many of them. Have to manually edit url several times per day just so 1Password recognize URL. Any ideas on when fix is out?!

  • Dave_1P
    Dave_1P

    @Fireld

    This issue was fixed in version 8.10.38 back in August:

    We’ve fixed an issue where search highlight could make links in items non-clickable.

    Are you running the latest version of 1Password for Windows (8.10.45 at the time of writing). Can you tell me a little more about the issue that you're seeing on your end?

    -Dave

  • Fireld
    Fireld
    Community Member
    edited September 18

    Ah this maybe is more related to the Chrome plugin? It say version 8.10.44.34, and looks like I have latest.

    And maybe the issue only persist on my local enviroment, using for example URL looking like this:
    http://local.myapp/contract-register

    I just tested on production and indeed the issue seem to be solved there!

  • Dave_1P
    Dave_1P

    @Fireld

    Thanks for the reply. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

    -Dave

  • Fireld
    Fireld
    Community Member
    edited September 19


    As you can see it works on /admin, but not on /contract-register. And the setting is Fill anywhere on this website.
    Seams to work on any sub page that does not got dash in it, but most with dash it does not work on. Strangly enough it works on /app-register, but not on /supplier-register.

  • Dave_1P
    Dave_1P

    @Fireld

    I proactively removed one of your images since there was an exposed domain that you missed redacting. Just in case you don't want that posted publicly.

    That is indeed strange behaviour. So that I can investigate this further, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see the login field where no suggestions are showing up.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

    Attach the resulting JSON file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • Fireld
    Fireld
    Community Member

    Thanks for removing the image... it is not super secret but still. :)

    I followed instructions.

    Your support ticket ID is FJP-93238-715.

    Jakob

  • Dave_1P
    Dave_1P

    @Fireld

    Thank you for posting the Support ID! I see that one of my colleagues has already sent you a reply via email, please continue the conversation there.

    To prevent duplication of efforts, I'll close this thread.

    -Dave

    ref: FJP-93238-715

This discussion has been closed.