disable popup "save password" when type in number on microsoft authenticator when authenticating

spinner

When using Microsoft Authenticator to sign into a Microsoft account, I have to enter a number. 1Password has a popup asking whether I want to save password.

This is an unwanted popup since I will never save the number

How to disable popup?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

RaZcal

I was looking for the same thing. This seemed to have just started for me. I use MS Authenticator all the time for different accounts for work and it is quite annoying to have it offer to save all the time for the OTP.

sf49ers65

Same here.

I looked thru my accounts, but can't find what's triggering it.

swoffenden

Same here. Or add "Never for this Site" to the list of current options ("Don't Save" and "Save", I think) so that I never have to see the popup in the MS Authenticator app, again. It pops up every time I get an request on the MS Authenticator app and I sometimes get a lot of requests via the authenticator app.

jakemack

+1

dougbcollins

This is a new "feature" and I'm not a fan. Also looking to disable it.

darkHome

I opened an issue with support and they say

The auto-save popup is a feature released in the latest version of the 1Password for the Android app. It cannot be turned off without disabling Autofill in the 1Password for Android app.

Obviously disabling Auto fill is defeating one of the main uses of 1Password.

Support goes on to say

However, we've received reports of this popup appearing when opening certain apps, including the Microsoft Authenticator app. We've created an issue for our development team to investigate further and for an option to possibly add an option to toggle this feature off/on. I've added you as an affected user to our internal reporting.

I replied to support with this thread in case they want to link it to their internal ticket.

EvonG1P

@spinner, @RaZcal, @sf49ers65, @swoffenden, @jakemack, @dougbcollins,

Hello everyone! I'm sorry about the issue you're all encountering with the 1Password Android app. We're aware of an issue with the Autosave popup appearing in the Microsoft Authenticator app, as noted by @darkHome. Our development team is currently addressing it. I've added everyone here to the known issue.

I hope that helps. Let me know if you have any questions.

-Evon

ref: dev/core/core#32993
ref: dev/core/core#33271

darkHome

Thank you, Evon!

EvonG1P

You're very welcome! 🙂

-Evon

RSCNJ

@EvonG1P I'm having the same issue. I can imagine the challenge of handling the behavior of apps and websites while maintaining security. Please add me to the list of people interested in a fix.

EvonG1P

Thank you for the report, @RSCNJ. I've added you to the tracker.

-Evon

BloodyBulwark

While I have experienced the same issue, I have noticed the behavior is around prompting the keyboard for an input. I received the same 1pass notification when updating the Security PIN in Settings to unlock my Pixel.

rainman369

Hey @EvonG1P , I just want to piggyback on the comment left by BloodyBulwark and confirm that this is NOT just Authenticator. The pop-up happens basically anywhere that a keyboard input is prompted.

EvonG1P

@BloodyBulwark,

I appreciate you sharing the details! I've reported this to our developers.

@rainman369,

Can you provide an example of a specific app or website where this happens when the keyboard input is requested?

-Evon

marmot401

Hi, I'm having the same issue when I go into the android security settings, like face unlock. Anytime I'm require to enter my phone's pin, the 1Password banner pops up, "Save username and password to 1Password?"

Same issue when I enter my PIN for Auth 2FA app.

Annoying.

EvonG1P

I'm sorry for the inconvenience, @marmot401. I've added you to our internal report as well.

-Evon

RaZcal

Any progress on this?

dougbcollins

It appears fixed. I used Microsoft authenticator a bunch this week, and no more popups.
Nice work!

swoffenden

Yup, looks good! Thank you!!

RaZcal

Also working fine now for me so far, thank you.

darkHome

@EvonG1P do you know if this has been officially resolved?

I am using 1Password for Android 8.10.52 on Android 14 (Samsung S24 Ultra). I am still getting authenticator popups when completing Microsoft Conditional Access prompts (number plus fingerprint) in Microsoft Authenticator.

Thank you

EvonG1P

@darkHome,

I have reviewed the ongoing issue, and our development team is still working towards a resolution.

-Evon

RSCNJ

Just another data point. I'm running the same versions as @darkHome on Samsung S24+ (kernel 6.1.57-android14 Oct 25 2024) but it's been resolved for me for a couple of weeks or so. I'm running Authenticator 6.2410.7271.

dmacx

@EvonG1P Here is a screenshot, if it helps. Blacked out is the MS Auth App in the background.

Dave_1P

Hello everyone,

Our developers are currently testing a fix in the latest beta to only prompt to autosave when both username and password fields are present on screen in an app. We're interested in learning if the fix resolves the issue for you. If you're willing to try the beta then you can find steps here:

• Use 1Password beta releases

If you try the beta then let me know if that resolves the issue for you.

-Dave

ref: dev/core/core#32993

dmacx

As I said in the other issue 148969, using Android 1P 8.10.56 (81056009) Beta it's not working, I still got both: Auto fill for the number field and the following prompt to save this to 1P.

bed428

1Password Version: 8.10.56-22.BETA
Device Info: Pixel 8 - Android 15 - ap4a.241205.013.c1
com.azure.authenticator version: 6.2412.8087

Still having the pop-up to save password when approving a Microsoft Authenticator request (with biometrics)

RaZcal

Well, just to update...this was fixed for me (Nov 6 post) and now it is again asking consistently every time I use MS authenticator.

@Dave_1P - Has there been any progress at all? Not sure what happened as it was working.

1Password Version: 8.10.56
MS Authenticator: 6.2412.8087
Pixel 9 Pro - Android 15 - ap4a.241205.013

echobeach

The behaviour had been resolved (yah!) but has returned today (boo!). Once again asking to 'Save username and password to 1Password' after 2FA from Microsoft Authenticator for Office365 sign in.

1Password version: 8.10.56
MS Authenticator: 6.2412.8087
Pixel 6a - Android 14

RSCNJ

Like the 2 previous posters, this problem has reappeared for me. I'm running the same versions they are. As I reported above, the problem was resolve around November 1. I noticed in the last couple of days, it is back.

1Password: 8.10.56 (updated 3 days ago)
MS Authenticator: 6.2412.8087 (updated 6 days ago)
Samsung S24+, Android 14, One UI 6.1

I noticed that the 8.10.56 Release Notice has "You'll now be able to turn off Offer to save logins" I saw a global switch under Autofill settings but nothing that is app-specific. Is this breaking again related to this change?