disable popup "save password" when type in number on microsoft authenticator when authenticating

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Community Member
in Android

When using Microsoft Authenticator to sign into a Microsoft account, I have to enter a number. 1Password has a popup asking whether I want to save password.

This is an unwanted popup since I will never save the number

How to disable popup?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • RaZcal
    RaZcal
    Community Member
    edited October 11

    I was looking for the same thing. This seemed to have just started for me. I use MS Authenticator all the time for different accounts for work and it is quite annoying to have it offer to save all the time for the OTP.

  • sf49ers65
    sf49ers65
    Community Member

    Same here.

    I looked thru my accounts, but can't find what's triggering it.

  • swoffenden
    swoffenden
    Community Member

    Same here. Or add "Never for this Site" to the list of current options ("Don't Save" and "Save", I think) so that I never have to see the popup in the MS Authenticator app, again. It pops up every time I get an request on the MS Authenticator app and I sometimes get a lot of requests via the authenticator app.

  • jakemack
    jakemack
    Community Member

    +1

  • dougbcollins
    dougbcollins
    Community Member

    This is a new "feature" and I'm not a fan. Also looking to disable it.

  • darkHome
    darkHome
    Community Member

    I opened an issue with support and they say

    The auto-save popup is a feature released in the latest version of the 1Password for the Android app. It cannot be turned off without disabling Autofill in the 1Password for Android app.

    Obviously disabling Auto fill is defeating one of the main uses of 1Password.

    Support goes on to say

    However, we've received reports of this popup appearing when opening certain apps, including the Microsoft Authenticator app. We've created an issue for our development team to investigate further and for an option to possibly add an option to toggle this feature off/on. I've added you as an affected user to our internal reporting.

    I replied to support with this thread in case they want to link it to their internal ticket.

  • darkHome
    darkHome
    Community Member

    Thank you, Evon!

  • EvonG1P
    EvonG1P

    You're very welcome! 🙂

    -Evon

  • RSCNJ
    RSCNJ
    Community Member

    @EvonG1P I'm having the same issue. I can imagine the challenge of handling the behavior of apps and websites while maintaining security. Please add me to the list of people interested in a fix.

  • EvonG1P
    EvonG1P

    Thank you for the report, @RSCNJ. I've added you to the tracker.

    -Evon

  • BloodyBulwark
    BloodyBulwark
    Community Member

    While I have experienced the same issue, I have noticed the behavior is around prompting the keyboard for an input. I received the same 1pass notification when updating the Security PIN in Settings to unlock my Pixel.

  • rainman369
    rainman369
    Community Member

    Hey @EvonG1P , I just want to piggyback on the comment left by BloodyBulwark and confirm that this is NOT just Authenticator. The pop-up happens basically anywhere that a keyboard input is prompted.

  • EvonG1P
    EvonG1P

    @BloodyBulwark,

    I appreciate you sharing the details! I've reported this to our developers.

    @rainman369,

    Can you provide an example of a specific app or website where this happens when the keyboard input is requested?

    -Evon

  • marmot401
    marmot401
    Community Member

    Hi, I'm having the same issue when I go into the android security settings, like face unlock. Anytime I'm require to enter my phone's pin, the 1Password banner pops up, "Save username and password to 1Password?"

    Same issue when I enter my PIN for Auth 2FA app.

    Annoying.

  • EvonG1P
    EvonG1P

    I'm sorry for the inconvenience, @marmot401. I've added you to our internal report as well.

    -Evon

  • RaZcal
    RaZcal
    Community Member

    Any progress on this?

  • dougbcollins
    dougbcollins
    Community Member

    It appears fixed. I used Microsoft authenticator a bunch this week, and no more popups.
    Nice work!

  • swoffenden
    swoffenden
    Community Member

    Yup, looks good! Thank you!!

  • RaZcal
    RaZcal
    Community Member

    Also working fine now for me so far, thank you.

  • darkHome
    darkHome
    Community Member

    @EvonG1P do you know if this has been officially resolved?

    I am using 1Password for Android 8.10.52 on Android 14 (Samsung S24 Ultra). I am still getting authenticator popups when completing Microsoft Conditional Access prompts (number plus fingerprint) in Microsoft Authenticator.

    Thank you

  • EvonG1P
    EvonG1P

    @darkHome,

    I have reviewed the ongoing issue, and our development team is still working towards a resolution.

    -Evon

  • RSCNJ
    RSCNJ
    Community Member

    Just another data point. I'm running the same versions as @darkHome on Samsung S24+ (kernel 6.1.57-android14 Oct 25 2024) but it's been resolved for me for a couple of weeks or so. I'm running Authenticator 6.2410.7271.

  • dmacx
    dmacx
    Community Member

    @EvonG1P Here is a screenshot, if it helps. Blacked out is the MS Auth App in the background.