Before login ios18 show a big popup

Jedi82
Jedi82
Community Member
in iOS

Hy guys, I don’t know why but on certain site, even if login suggestion show right inside the field, 1Password show with this big popup that is redundant and useless. It’s possible to fix this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @Jedi82! 👋

    I can certainly helped you with this. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

    Make sure that nothing sensitive is visible in the screenshot.

    -Dave

  • Jedi82
    Jedi82
    Community Member

  • Dave_1P
    Dave_1P
    edited October 21

    @Jedi82

    Thank you for the screenshot. The suggestions appearing right underneath the field on the page are coming from 1Password in Safari, which is our browser extension: Get to know 1Password for Safari on your iPhone or iPad

    The second prompt, with the big blue button, is the iOS AutoFill feature which can be enabled to work with 1Password. iOS AutoFill also allows you to fill your logins in Safari (as well as other apps). If you'd like to prevent the prompt with the blue button from appearing then these steps should help:

    1. Open and unlock 1Password.
    2. Tap the icon for your account or collection at the top left and choose Settings. (If you’re using an iPad, tap your account or collection at the top of the sidebar.)
    3. Tap AutoFill.
    4. Turn off "Show filling suggestions".

    This will also turn off the suggestions that appear above your keyboard. Let me know if that doesn't work.

    -Dave

  • Jedi82
    Jedi82
    Community Member

    just perfect!!!!! I already disable the ios autofill feature before like you mention in your link so why this big blue button continue to appear? Maybe redundant no? Just curious but not it's all fine!!!!

  • Dave_1P
    Dave_1P

    @Jedi82

    Following the steps in my previous post seems to turn off the blue button prompt from iOS AutoFill on my device. Can you verify that "Show filling suggestions" is turned off and then try force close Safari: Close an app on your iPhone or iPod touch - Apple Support (CA)

    Reopen Safari and navigate to the website in question. Do you still see the blue button?

    -Dave

  • Jedi82
    Jedi82
    Community Member

    It’s all good now! Thanks so so much!!

  • Dave_1P
    Dave_1P

    It's my pleasure. 🙂

    -Dave