macOS 15 1Password not an option for system AutoFill

twilsonco

I was trying to create a Passkey in Safari for a website that is listed in the Passkeys.directory, and when it attempted to make a passkey, it only allowed me to use the built in macOS Passwords app, but I would prefer to use 1Password for this. However, in Settings -> AutoFill & Passwords, 1Password does not appear as an option for autofill. Therefore, when creating the Passkey, I was only able to do so by saving it into the Passwords app.

This is not acceptable, however, since to use the passkey saved in Passwords, I need to have it's autofill enabled, which then overlays above 1Password's autofill. I wonder what the workaround for this is.

I do have 1Password enabled for Universal Autofill.

This doesn't occur for all websites. For many others, 1Password (Safari Extension) pops up to receive the Passkey as expected. But in this case it didn't work, and the root cause seems to be 1Password's absence from the AutoFill & Passwords Settings pane.

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1Password Version: 8.10.48
Extension Version: 8.10.46.34
OS Version: macOS 15.0.1
Browser: Safari

Dave_1P

Hello @twilsonco! 👋

1Password doesn't use the "Autofill & Passwords" feature in macOS System Settings so you won't see it listed there. Instead you can save and sign in with passkeys in Safari using 1Password for Safari:

• Save and sign in with passkeys in your browser

I recommend that you turn off the "Autofill & Passwords" feature in macOS Settings to avoid conflicts and then make sure that the built-in password manager is also turned off in Safari: Turn off the built-in password manager in your browser

Let me know if you run into any issues.

-Dave

twilsonco

Thanks Dave,

I forgot to mention in my post that I started this process with that setting disabled (as it has been since I upgraded to macOS 15 with 1Password already installed).

As you can see in the below not-at-all-complicated image, for this particular site the passkey creation process prompts me to enable the system AutoFill setting, or provides the option to use a physical security key or scan a QR code to create the passkey using an iOS device. No combination of options triggers 1Password for Safari to open its passkey creation dialog as expected/desired.

This was why I had tried enabling the system AutoFill setting, which then allowed the passkey to be created, but only via the built-in Passwords app. I've since deleted that passkey and re-disabled the system AutoFill as/before you suggested. since it only leads to conflicts with the 1Password Safari extension.

I'll mention that of the 40-ish sites that I added passkeys for, this was the only site that has this issue, so really this seems like a bug report for 1Password for Safari passkey compatibility with the Synology Account site, which is listed as compatible in Passkeys.directory, rather than a bug report about 1Password's absence from the AutoFill & Passwords Settings pane, as I initially reported.

Does that help clarify the issue I'm having?

In the meantime, I've just reverted to normal 2FA for this website until the issue is resolved, and I suggest that if it cannot be resolved quickly, that Passkeys.directory be updated to reflect the site's incompatibility. Since, as I said, every other site I've tried that's listed as compatible has indeed worked correctly.

Then again, I'm confused, this another thread indicates that I shouldn't be having this issue with the Synology site

Dave_1P

@twilsonco

Thank you for the clarification and for those details. So that the team and I can investigate this further, I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/148776/macos-15-1password-not-an-option-for-system-autofill
• Your forum username: twilsonco

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

ref: dev/core/core#24138

twilsonco

Thanks Dave,

Email sent.

Dave_1P

@twilsonco

Thank you for sending in an email. I see that my colleague has already sent you a response via email, please continue the conversation there.

To prevent duplication of efforts, I'll close this thread. 🙂

-Dave

ref: YAA-77214-152