Secure Notes missing line breaks when markdown is turned off in 1Password for Windows

Lexxx

Without changing any setting all my SECURE NOTES displayed on my desktop are condensed. ALL squeezed together & Window note area reduced.
On my phone the display is perfect but NOT on my desktop.
Can you please help ?

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1Password Version: 8.10.50
Extension Version: Not Provided
OS Version: 10 pro
Browser: chrome

Lexxx

Now I see that if I hit EDIT it will display everything on the full secure note.
That is the Only way to display the full contents of the secure note on my desktop.
Any setting to have it show the entire full secure note without having to hit Edit like it was previously ?

PsychoDeli

Has anyone noticed that formatting no longer works in the Windows App? The formatting is there, when you are in edit mode it's fine but if you are in normal viewing mode, the formatting is ignored.

Is it just me? BTW, it seems fine in the iPad and iOS apps.

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1Password Version: 8.10.50
Extension Version: Not Provided
OS Version: Win 11
Browser: Not Provided

Dave_1P

Hello @Lexxx and @PsychoDeli! 👋

I'm sorry that notes aren't being rendered properly in the latest version of the 1Password for Windows desktop app. I've been able to reproduce the issue using my own device when markdown formatting is turned off and I've filed an internal work item with our development team so that they can get this fixed.

For the time being the two best workarounds are:

1. Temporarily, turn on markdown formatting in the desktop app: 1Password > click your account or collection at the top of the sidebar > Settings > General > Turn on "Format Secure Notes using Markdown".
2. If you have items that don't play well with markdown then, for now, you can use the 1Password.com web app to view those items. The web app doesn't currently support markdown formatting and is not affected by the issue. You can access the web app by logging in to your 1Password account on 1Password.com (in the browser, not the app).

-Dave

ref: dev/core/core#33725

PsychoDeli

My issue is resolved using “format secure notes using markdown”

Thank you!

Lexxx

This issue seems fine on my iPhone but is on my Desktop using WINDOWS NOT MAC DESKTOP 1

Dave_1P

@PsychoDeli

I'm happy that the workaround helps for now.

@Lexxx

I've corrected "Mac" to "Windows" in my post above. Our developers are aware that this is an issue in the latest update to 1Password for Windows and are working on a fix. For now, I suggest using one of the workarounds in my previous comment. I'm sorry for the inconvenience.

-Dave

cyclic

Thanks for fixing the purple highlight in the secure notes.
(https://1password.community/discussion/146485/no-purple-highlight-for-searched-text-in-secure-notes-with-markdown-disabled)

However, now I can see 2 (probably new) major problems with markdown disabled.
(uncheck "General -> Format secure notes using markdown")

1. New line is not preserved in normal mode, everything appear in a single line.
2. Cannot select and copy text in normal mode.

In edit mode, these problems does not appear, please see the attached GIF.

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1Password Version: 8.10.50
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Dave_1P

@cyclic

I'm sorry for the inconvenience. These are issues that our development team is aware of and is working on a fix for, please see my post above for details: https://1password.community/discussion/comment/720404/#Comment_720404

-Dave

srumelhart

I and everyone in my organization (currently about 70 people) are also having the same issue with no line breaks and white space (tabs) when Markdown is not selected. White space is also not shown with Markdown checked, so it is breaking a lot of the standard formatting we are using for secure notes. The version is 8.10.50...I also tried the beta 8.10.52-22, and the same problem persists.

We do not use Markdown because there are cases where a password in a secure note uses multiple *. As an example, if you have password123456, it will be presented as password123456, with 123 in italics...which doesn't work. (not that we EVER use a password like that, just as an example)

srumelhart

Oh, looks like the comment section uses markdown, heh, the first was password (asterisk) 123 (asterisk) 456

Dave_1P

@srumelhart

Thank you for the report and I'm sorry for the inconvenience. We're currently testing a fix for the issue in the latest nightly version of 1Password. If testing goes well there then the fix will be added to the beta and then the stable version as soon as possible.

We do not use Markdown because there are cases where a password in a secure note uses multiple *. As an example, if you have password123456, it will be presented as password123456, with 123 in italics...which doesn't work.

The Secure Note item (and field) isn't really designed for passwords, is there a reason why you don't save those passwords in a password field by adding a custom field to the item in question? You can read more about custom fields here: Customize your 1Password items

-Dave

srumelhart

The reason is because we have one secure note for an entire site. We do work as a managed services provider for solar and wind generation sites. There are hundreds of devices between firewalls, switches, servers, and other substation OT equipment, and it's easier to have it all in a secure note. Also, there are descriptions and notes on how to connect to the various devices and information about things to be aware of, such as some devices need to be restarted in a certain order, services on servers that need to be running after Windows Updates, etc. There isn't really a good fit to have each device with it's own custom field. We may consider custom fields at some point, but each site has it's own idiosyncrasies and the secure note with it's free form capability works well for us at the moment.

srumelhart

By the way, we really enjoy using 1Password...I started using it for our company 6 years ago for a small team, and now we are rolling out in phases for all 240+ in our company.

Dave_1P

@srumelhart

Thank you for sharing your use case. Hopefully the fix graduates from the nightly version to the beta/stable version soon.

I'm glad to hear that you and your team are enjoying 1Password. 💙

-Dave

ITXinNC

So glad this is going to be fixed. We disable Markdown in notes since it messes with any included passwords/keys that have symbols. Was tiring having to edit a note to copy something from it. Thanks for the quick turn around!

ITXinNC

This is still somewhat broken. So the latest beta fixed the linefeed problem, but you can't select and copy anything from the Secure Note without editing it. PLEASE fix this - we use this constantly.

Just saw the note above about use cases. We use Secure Notes as an MSP as well for clients to make notes about rarely used passwords and other things. We don't want 30 individual login records for a client. Impossible to organize easily. We open a secure note and it's all there for each client. I think you'll find a lot of people do this.

Dave_1P

@ITXinNC

I'm sorry for the inconvenience. A fix for an issue where a note can't be selected and copied from the 1Password app when markdown is turned off is currently being tested in the nightly version of 1Password. Once testing is complete the fix will be promoted to the beta and then the stable version as well.

-Dave

Dave_1P

Hello everyone,

1Password for Windows version 8.10.54 now includes a fix for an issue where plain text notes wouldn’t show line breaks. Please update to receive the fix:

• How to keep 1Password up to date

There is still an outstanding issue where plain text notes can't be selected when markdown is turned off and our team is testing a fix for that issue in the nightly version of 1Password and plans to release it to the beta and stable version as soon as possible.

-Dave

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cyclic

Looks like it's fixed with latest updates, great!

1Password for Windows 8.10.56

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