How to LIMIT the number of password prompts in iOS?

Copperhead
Copperhead
Community Member
in iOS

Been using 1Password since version 1 when it was called 1passwrd.

Version 8 is annoying, especially the iPad version.
Version 8 is also MUCH slower to use than version 7 and before.
Aren't upgrades supposed to actually IMPROVE products?

When doing simple things I'm prompted for my 1Password password over and over and over!
Talk about killing productivity!

As an example, I'll be trying to do a simple online purchase and 1Ppassword AutoFill just doesn't work. That means I may need to pop back and forth between a browser and 1Password to copy user name or password (those long impossible to remember ones!) or credit card info.

TOO OFTEN, every time I go back to 1Password, it asks for my password AGAIN.
This can happen 3, 4, 5 times. It's maddening.

If I unlock 1Password, it should stay OPEN and FULLY available.

Is there a way to discipline 1Password in these situations and make it do what I WANT??

I can't be the only one experiencing this.

Thanks

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @Copperhead! 👋

    I'm sorry for the frustration. You can choose how often 1Password for iOS will prompt you for your account password by following these steps:

    1. Open and unlock 1Password.
    2. Tap the icon for your account or collection at the top left and choose Settings. (If you’re using an iPad, tap your account or collection at the top of the sidebar.)
    3. Tap Security.
    4. Adjust your auto-lock settings as desired.

    You can read more about auto-lock here: How to set 1Password to lock automatically

    -Dave

  • Copperhead
    Copperhead
    Community Member

    Hi Dave,

    I already had 1Password set to lock after 1 hour.

    I literally have to reenter the password to unlock it over and over again.
    I'll unlock, go to a browser, paste, go back to 1Password and be forced to unlock it again.
    If there are several fields I need to copy and paste, I have to do the same thing each time!

    I used to have a 5 character password, I was forced to go with 10. It's doubly irritating now.

    I just disabled auto-lock. Hopefully that helps.

    Thanks

  • Dave_1P
    Dave_1P

    @Copperhead

    Let me know if you still see the issue after changing your auto-lock settings. Out of curiosity, instead of copying and pasting your login credentials have you tried using AutoFill to fill them instead:

    This greatly reduces the need to have to go back and forth between your browser and the 1Password app.

    -Dave

  • Copperhead
    Copperhead
    Community Member
    edited November 12

    Sometimes 1password can't find logins, even though the name is the same as the web site.
    So, that forces me to copy and paste.

    Sometimes with the new tiny 1Password lock icon, I'll unlock and the AutoFill doesn't work.

    OK. I just tried an experiment…

    Tryied to login to IMDB.com with the little 1Password lock icon.
    I tapped the little icon and 1Password opens a Startup Page window.
    That's when I have to resort to copy and paste.
    It happens every time. Safari and Chrome

    Tried it with Brave browser. There's no 1Password unlock icon.
    A window pops up with a list of possible login options.

    It seems that there's a problem with the browser Extension.
    I also have problems with the Mac browser Extension.

    Made screenshots on my iPad…

  • Copperhead
    Copperhead
    Community Member

    Tried again, did something different.

    Tapped the 1Password lock icon in the username field. The standard list appeared with 1Password and KeyChain in the list.
    Tapped 1Password in the list and it opened a new Startup Page window.

    I'm Stumped.

  • Dave_1P
    Dave_1P

    @Copperhead

    Thanks for the reply. It looks like 1Password for Safari is having trouble authenticating. Please try the following steps:

    1. Fully close Safari on iOS.
    2. Fully close 1Password on iOS.
    3. Open and unlock the main 1Password app from your home screen.
    4. Open Safari and go to any webpage.
    5. Tap on the puzzle piece icon in the address bar.
    6. Tap on 1Password in the menu.
    7. Follow the prompt to unlock 1Password for Safari with your account password.

    Then, try to fill a login again using 1Password for Safari: Get to know 1Password for Safari on your iPhone or iPad

    -Dave