os-x: export errror: Unable to export 1PUX: "Check your internet connection and try again"
This is beyond frustrating. The last time I was able to do this was back in september. I'm not sure what changed but no matter what I constantly get his error:
Unable to export 1PUX: "Check your internet connection and try again"
os-x: 14.4 (23E214)
1Password for Mac 8.10.52 (81052025)
- yes I've granted full disk access on os-x
- yes CSV exports work just fine and write to the disk just fine
- yes I've read the knowledge base
- yes I've updated 1password to latest version and restarted it
- yes I've rebooted my laptop
- yes I've tied different disks
- yes I have verified internet connectivity
Please help.
Same issue as this guy
1Password Version: 8.10.52 (81052025)
Extension Version: Not Provided
OS Version: os-x 14.4 (23E214)
Browser: not relevant
Comments
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Hello @nytheadlock900! 👋
I'm sorry that you're unable to export a 1PUX file, thank you for sharing the troubleshooting that you've tried so far. So that I can investigate your case further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread:
https://1password.community/discussion/149027/os-x-export-errror-unable-to-export-1pux-check-your-internet-connection-and-try-again#latest - Your forum username:
nytheadlock900
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
0 - A link to this thread:
-
GNP-48834-348
0 -
Thank you for sending in the diagnostics report. One of my colleagues will reach out to you via email as soon as they've finished reviewing the report. Please continue the conversation there.
-Dave
ref: GNP-48834-348
0
